Scensoyacandles.com.au is owned and operated by Moran Enterprises Pty Ltd ABN 42 079 842 934.  The goal of this website is to provide the visitor with access to Australian-made luxury candles and related products for sale and delivery.

To avoid any misunderstanding or miscommunication the following terms and conditions have been prepared.  By visiting scensoyacandles.com.au you are acknowledging, and thereby accepting our terms and conditions.

 

1.Product Use

Scensoya does not accept any liability for ignoring the following warning message.

Failure to follow instructions could result in fire, hazard or injury.  Never move a lit candle.  Always keep out of reach of pets and children.  Place the candle on a stable heat resistant surface.  Avoid exposure to drafts. Never leave a lit candle unattended.  Caution: container may become hot.    At the end of combustion, a variable quantity of wax may remain.  Always store candle in a cool dry place below 25C and away from direct sunlight.

 

2. Ordering and Payments

All products offered within this website are subject to availability, and may change at any time.  Orders will be processed only after payment has been approved.  Prices are quoted in Australian dollars (AUD), and include GST.

Scensoya uses Paypal for all transactions on this website. Please refer to the Paypal website for more information.

 

3. Delivery of Goods

Scensoya delivers to most areas of Australia.  We will ship only to residential or business address, no PO Boxes.  We use Australia Post for shipping our goods.

In the unfortunate event that your order has been damaged during shipping, please contact us within 3 days of receipt.

 

4. Refund Policy

All orders are final once you have “checked out”. We do not offer returns, replacements, or refunds for reasons other than damage from shipping.  All of our products are carefully checked before shipping to guarantee the highest quality.

We ask for a signature on delivery to avoid your package sitting in the heat.  Please note wax can melt if left unattended on a warm day.  Although this may change the presentation of the candle, it should not affect its performance.

 

5. Intellectual Property

All names related to the products appearing on this website are the property of Moran Enterprises Pty Ltd.  Any copying of the design, layout, wording, concepts or other unauthorised use will result in legal proceedings.